Insurance Coordinator
Gertens Family of Business is hiring an insurance expert to join our team.
This part time Insurance Coordinator will manage within the company best practices, non-complex to moderately complex auto and general liability claims.
Additionally, will work within delegated authority to best reach possible outcomes for GFOB and our customers.
This is a remote part-time position, and the role will flex during peak seasons to require more hours than lower peak seasons.
The Insurance Coordinator must be able to manage time efficiently and effectively providing measured outcomes.
What to expect in this position:
oPursuant to line of business strategies and good faith claim settlement practices, investigates, evaluates, negotiates, and resolves (within authorized limits) customer claims.
oDemonstrates technical proficiency, routinely low to moderate complexity auto and general liability claims with minimal manager oversight.
oEstablishes and maintains positive relationships with both internal and external customers, providing the highest level of customer care, responsiveness and satisfaction to deliver superior outcomes.
oDeliver accurate, fair, timely and cost-effective resolution of claims.
oAct as a liaison for GFOB during insurance renewal periods for the organization working closely with the broker to ensure the best cost for plans is obtained.
oReview insurance endorsements for accuracy and cost effectiveness.
oThe Insurance Coordinator will oversee the renewal process both in negotiating renewals as well as review of all renewal and endorsement details throughout the year to ensure accuracy and cost efficiency.
CompetenciesoGenerate original, innovative solutions to difficult or unusual situations.
oIdentify and locate information and facts necessary and relevant for the purpose of claim evaluation.
oQuickly change direction when working with multiple claims.
oEffective negotiation skills.
oBuild and establish constructive and cooperative working relationships and open communication.
oEffective and influential written and verbal communication skills.
oMust have applied knowledge and experience working with insurance renewals.
oExcellent attention to detail and ability to quickly note and correct policy deficiencies.
Education and/or Work Experience Requirements:
o3
years of relevant experience required.
oExcellent attention to detail and exceptional organization.
oStrong analytical skillsoGood judgement and decision-making skills.
oStrong verbal and written communication skillsoDemonstrated ability to achieve results in both an individual and team environment.
oAbility to learn and adapt to new and/or changing technologies.
oDesire to provide world-class customer service.
oDemonstrated proficiency with the Microsoft Suite of products (Word, Excel, Outlook, Teams)Physical Requirements:
oAbility to work remotely with a flexible part-time schedule.
oAbility to use keyboard, mouse and computer for up to six hours per day.
oAbility to use the telephone for approximately two to three hours per day.
oAbility to perform simple grasping including handwriting, paper manipulation, sorting, folding, etc.
periodically throughout the work day.
E-Verify:
Gertens participates in the U.
S.
Department of Homeland Security E-Verify program in all facilities located in the United States.
The E-Verify program is an Internet-based employment eligibility verification system operated by the U.
S.
Citizenship and Immigration Services.
Gertens Family of Businesses is an Equal Employment Opportunity Employer Recommended Skills Analytical Attention To Detail Claim Processing Computer Keyboards Curiosity Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
This part time Insurance Coordinator will manage within the company best practices, non-complex to moderately complex auto and general liability claims.
Additionally, will work within delegated authority to best reach possible outcomes for GFOB and our customers.
This is a remote part-time position, and the role will flex during peak seasons to require more hours than lower peak seasons.
The Insurance Coordinator must be able to manage time efficiently and effectively providing measured outcomes.
What to expect in this position:
oPursuant to line of business strategies and good faith claim settlement practices, investigates, evaluates, negotiates, and resolves (within authorized limits) customer claims.
oDemonstrates technical proficiency, routinely low to moderate complexity auto and general liability claims with minimal manager oversight.
oEstablishes and maintains positive relationships with both internal and external customers, providing the highest level of customer care, responsiveness and satisfaction to deliver superior outcomes.
oDeliver accurate, fair, timely and cost-effective resolution of claims.
oAct as a liaison for GFOB during insurance renewal periods for the organization working closely with the broker to ensure the best cost for plans is obtained.
oReview insurance endorsements for accuracy and cost effectiveness.
oThe Insurance Coordinator will oversee the renewal process both in negotiating renewals as well as review of all renewal and endorsement details throughout the year to ensure accuracy and cost efficiency.
CompetenciesoGenerate original, innovative solutions to difficult or unusual situations.
oIdentify and locate information and facts necessary and relevant for the purpose of claim evaluation.
oQuickly change direction when working with multiple claims.
oEffective negotiation skills.
oBuild and establish constructive and cooperative working relationships and open communication.
oEffective and influential written and verbal communication skills.
oMust have applied knowledge and experience working with insurance renewals.
oExcellent attention to detail and ability to quickly note and correct policy deficiencies.
Education and/or Work Experience Requirements:
o3
years of relevant experience required.
oExcellent attention to detail and exceptional organization.
oStrong analytical skillsoGood judgement and decision-making skills.
oStrong verbal and written communication skillsoDemonstrated ability to achieve results in both an individual and team environment.
oAbility to learn and adapt to new and/or changing technologies.
oDesire to provide world-class customer service.
oDemonstrated proficiency with the Microsoft Suite of products (Word, Excel, Outlook, Teams)Physical Requirements:
oAbility to work remotely with a flexible part-time schedule.
oAbility to use keyboard, mouse and computer for up to six hours per day.
oAbility to use the telephone for approximately two to three hours per day.
oAbility to perform simple grasping including handwriting, paper manipulation, sorting, folding, etc.
periodically throughout the work day.
E-Verify:
Gertens participates in the U.
S.
Department of Homeland Security E-Verify program in all facilities located in the United States.
The E-Verify program is an Internet-based employment eligibility verification system operated by the U.
S.
Citizenship and Immigration Services.
Gertens Family of Businesses is an Equal Employment Opportunity Employer Recommended Skills Analytical Attention To Detail Claim Processing Computer Keyboards Curiosity Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
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