Multi-Channel Sales Associate

Company Name:
Best Buy
Apply online at
Auto Req ID: 323106BR
What does a Best Buy Multichannel Sales Associate do?
A Multichannel Sales Associate drives sales through all channels by answering customer phone calls and delivering solutions. As a trusted advisor and partner, they develop strong relationships with customers and bring them a little closer to family and friends by helping them close the gaps with technology. They partner with other employees, especially Sales Transaction Assistants, to ensure no customer is ever left unserved or underserved.
90% of your time you will:
Engage customers using selling skills to build complete solutions while maintaining a balance of high velocity and high service.
Communicate to customers whats possible with technology.
Use all relevant sales tools including online learning to drive profitable growth and exceed department goals.
Help answer questions and resolve customer issues.
10% of your time you will:
Provide peer feedback and coaching to Sales Transaction Assistants to improve business results and customer experience.
Act as a peer leader to Sales Consultants.
Perform other duties as assigned.
What are the Professional Requirements of a Best Buy Multichannel Sales Associate?
Basic Requirements:
3-6 months experience in customer service or sales
Preferred Requirements:
High school diploma or equivalent
3-6 months phone experience
3-6 months sales experience

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