IT DTS/Transportation Senior Business Analyst

CHS is seeking an IT Senior Business Systems Analyst to join our growing Information Technology organization. The primary focus will be to understand and provide technology thought leadership to the transportation and logistics business, and serve as a liaison between the transportation system users, business partners and IT. You will identify business opportunities, system business process gaps, system performance concerns and system enhancement needs. This role will be critical for all transportation system implementations to ensure business users are prepared. In addition, there will be an ongoing need for identifying and implementing system enhancements and related processes, and provide leadership as needed. You must have excellent communication skills, both verbal and written, be detail oriented, able to work in a team environment and independently, and lead / develop others.
You will:

  • Assist in the identification and implementation of transportation management system TMS) needs for the transportation operations and procurement teams.

  • Be the transportation process team's voice and liaison with IT regarding acquisition, implementation, system enhancements, and upgrades.

  • Communicate business needs and work with the both business and IT leadership team to fulfill resource needs for design, testing and implementation support.

  • Lead the work effort to ensure the transportation process team is prepared for system changes, training, SOP's.

  • Establish a user forum; provide consistent communication of progress and identification of any gaps.

  • Interact with external and internal business partners to define business requirements associated with system utilization and enhancements. Define and execute test scenarios.

  • Communicate issues impacting daily operations to the transportation process team and provide updates on resolution.

  • Work with the transportation managers to ensure performance issues are resolved and communicate business impact.

  • Application system functionality, corrections for production problems, recommendations for improvement, data correction, data conversion, one-time corrective action and coordination with other IT Support groups for problem resolution.

  • Review current transportation business processes to determine where automation improvements will drive efficiency.

  • Identify process efficiencies, recommend innovative uses of software functionality, design, implement solutions and train end-users.

  • Work with business to design functional specifications for reporting systems

  • Provide insights into master and reference data that drives functionality within the transportation system.

  • Supervise, recruit, interview, hire, train, develop and conduct annual reviews of direct report staff members.

Basic Qualifications: (required)

  • Bachelor degree in Information Systems, Business Management, or Computer Science with 10 years Application Systems Analyst experience or Associate degree with 14 years experience to include:

    • Application of Business Analysis concepts and theories

    • Waterfall or agile methodologies, project management, SDLC environments, system testing, and requirement gathering

    • Experience implementing, managing and supporting transportation management software

    • Experience with applications such as Microsoft SharePoint, Visio and Project

    • Experience leading a software development or project team

Preferred Qualifications (desired)

  • Project Management experience or PMP/PMI or llBA certification

  • Experience with truck, barge, rail and ocean transportation

  • Experience with SAP Transportation Management (TM) 9.X 2-4 years

  • Experience presenting across the organization in both technical and non-technical terms.

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